Frequently Asked Questions

Everything you need to know about shopping for your wellness at HealthPost

How long does shipping take within New Zealand?

We offer fast, nationwide delivery. Most orders are processed within 24 hours and typically arrive within 1-3 business days, depending on your location.

What is your return policy for wellness products?

We want you to be 100% satisfied. You can return any unopened product in its original packaging within 30 days of purchase for a full refund or exchange.

Do you offer international shipping?

Yes, we ship our natural health products globally. Shipping costs and delivery timeframes vary by destination and will be calculated at checkout.

How can I track my order status?

Once your order is dispatched, you will receive a confirmation email containing a tracking link so you can monitor your package's journey to your door.

Are your products vetted for quality and purity?

Absolutely. We have a strict ingredient policy and our team of experts vets every product to ensure it meets our high standards for natural health and ethical sourcing.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and flexible buy-now-pay-later options including Afterpay and Laybuy.